Payments & Financing

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Payments

Product Pricing

While we use reasonable efforts to provide accurate prices on our website, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we reserve the right to cancel the order. Title to products you order on this website and risk of loss or damage to products, passed to you upon delivery, provided that we have received payment in full for the products.

Please note that Discount/Promotional codes cannot be applied to Bridal, Fragrances, sale merchandise, Sunglasses nor Personalized Products. Discount/Promotional codes are valid for online orders only and cannot be redeemed in store. Discount/promotional codes cannot be applied to prior or pending purchases.  promotional codes received for subscribing to our sms marketing program are valid on your first purchase and will not be reinstated in the event that you return the order.

Payment Methods

Oscar de la Renta accepts the following forms of payment for online purchases. Please note that the payment methods available at checkout depend on the selected currency, billing country and shipping country.

  • Visa
  • MasterCard
  • American Express
  • ApplePay
  • PayPal
  • JCB (International)
  • UnionPay Credit Cards (International)
  • Affirm

Upon placing your order, your credit card will be authorized for the total amount of the transaction.  Once we have verified your card details, confirmed merchandise availability and prepared for shipment, your account will be charged.

Discount/promotional codes are valid for online orders only and cannot be redeemed in store.

Sales Tax

Oscar de la Renta charges state, local and county taxes on online transactions based on shipping address as required by applicable laws. Please note that your on-screen transaction total reflects estimated tax. The actual sales tax will be calculated when your order is shipped and may vary from the estimated amount.

International Payment

International orders placed via Global-e are DDP (Delivered Duty Paid.) At checkout, you will be provided with a guaranteed order total in your local currency. This amount will include any duties, customs tariffs, value added taxes and similar taxes that may be required in your jurisdiction by local authorities. This will be in addition to the prices for the merchandise listed on our website. 

Duties and taxes are calculated based on the items ordered, shipment destination and the value of the purchase. 

If duties and taxes are charged at checkout, they will appear as a separate line item. Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. ​It will be noted at checkout for full transparency before you order.

Your order total is guaranteed at the exchange rate set when your order is placed. Foreign exchange rates are determined by Global-e and are based on interbank rates of exchange. These rates correspond with the average aggregate exchange rates that would otherwise be applied in an E-commerce transaction.

Affirm

What Is Affirm?

Affirm allows you to pay for items on oscardelarenta.com through flexible financing over a period of time. The short application process requires that you provide a few pieces of personal information—either through the Learn More link or at checkout. In most instances, you’ll receive an immediate decision on your eligibility to purchase in installments over 3, 6, or 12 months.

Affirm only conducts a soft credit check, which won’t affect your credit score, and keeps all sensitive information safely encrypted and protected using industry standard security protocols. For more information and FAQs about Affirm, click here.

How Affirm Works

After adding items to your shopping bag, click to checkout. From your shopping bag, click the Learn More link above the checkout button and follow the prompts on the pop-up to be pre-qualified for your purchase using Affirm. Follow the prompts through the Affirm process. Once you are approved, return to the oscardelarenta.com checkout process and enter your billing and shipping details. In the Final Step: Payment section, select the affirm option as payment and click “Place Order Now” to complete your order. Then complete the checkout process by following the remaining prompts.

What if I return my order?

Affirm will process a refund to your account once we complete your return transaction. Affirm will not charge you as long as your order is returned within 30 days of the date your order was placed. If your return is processed after 30 days, you will be charged for the interest for your loan up until the return. If you’ve already made loan payments, Affirm issues a refund credit to the bank account or debit card that you used to make the payments. If we have issued you a store credit in place of a refund, you are still responsible for paying off your Affirm loan.

What if my order is canceled?

If your order is canceled within 5 days of placement, you will not be charged.

I’m having difficulties with Affirm. Who should I contact?

For additional assistance, please visit affirm.com/help.

Can I use Affirm on more than one order?

Yes. For each new order, Affirm may perform an additional "soft" credit check to ensure that they’re offering you the best financing options possible. Because Affirm considers each application for a new loan unique, being approved by Affirm previously doesn’t guarantee approval for subsequent applications. Since this is a soft credit check, however, applying with Affirm will never have an impact on your credit score!

Can I use Affirm to purchase preorder or trunk show items?

Affirm cannot be used for Preorder or Trunk Show items.

I live outside the US. Can I use Affirm to pay for my order?

At this time, Affirm is available only to shoppers residing in the United States who are shipping their items to a US address. Affirm hopes to expand its services to customers outside the U.S. in the future.

Do you need further assistance?

T: +1.888.782.6357

E: customercare@odlr.com

Contact Us