WEBSITE ACCESSIBILITY STATEMENT
Oscar de la Renta (“ODLR,”” “us,” “we,” “our,” or “Company”) takes steps to provide for the accessibility and usability of this website and all digital assets contained or offered therein (collectively, our “Services”).
OUR COMMITMENT
ODLR does not discriminate on the basis of disability and aims to hold itself to the highest standards of inclusion in all that we do as a Company. To this end, ODLR works to provide Services that are compatible with commonly used assistive browsers, tools, and technologies to confirm equal access. We strive to align our Services to meet the W3C Web Content Accessibility Guidelines (“WCAG”) Level AA conformance. Our digital content is evaluated by accessibility experts and direct end-user feedback. Both automated testing and manual testing protocols are part of the development and maintenance lifecycle we deploy. We review our Services periodically to check and improve accessibility. While we strive to provide accessibility and usability for users, please be aware that accessibility is an ongoing effort, and it may not be possible in all areas of our Services with current technology and other restrictions.
REASONABLE ACCOMMODATIONS
Individuals who need reasonable accommodations to access ODLR’s Services and information should send an email to customercare@odlr.com to provide information about the nature of the requested accommodation. Requesters should include contact information such as an email address or telephone number at which they can be reached. Depending on the nature of the request, ODLR may need sufficient notice to provide reasonable accommodations. We will work with you to try to provide the information you seek through a communication method that works for you and is consistent with applicable law.
SCOPE
This policy applies to all content produced or updated by ODLR on the Services. Note that the Services may contain links to external websites and third-party content that is not within ODLR’s control and may not follow the same accessibility policies and standards as ODLR. We are not responsible for these websites or third-party content. Links to any other party’s website or content do not constitute or imply an endorsement or recommendation by us of the linked website or content.
FEEDBACK
ODLR strives to provide an accessible digital experience for our users. If you have questions, concerns or feedback related to the functionality or accessibility of the Services, please contact us using the information below. Be sure to tell us the following when you reach out:
- The nature of the accessibility issue;
- The format in which you prefer to receive a response;
- The web address you are emailing about; and
- How we can contact you.
CONTACT US
Email Us: customercare@odlr.com
Call Us: +1-888-782-6357